Shipping  Policy

Qala Elegant Tales is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday and Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

Delivery and Shipping

About Our Delivery and Shipping Services

We provide shipping within India. We have tie-ups with leading logistics providers to handle your order in the best possible way and to ensure a safe and fast delivery to you.

In the event that a non-delivery occurs on account of a mistake by You
(i.e. wrong name or address) any extra cost towards re-delivery shall be
claimed from You.

Summary of Shipping Charges

 Please see below a list of the shipping charges that may be levied on your order placed with us, basis the delivery location and preferred mode of payment:

• We provide free shipping within India for all prepaid orders above INR Rs. 5999. For orders with a total amount less than INR Rs. 5999, we charge a nominal shipping and handling fee that varies based on your location and pincode

Our Dispatch Policy:

We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest.  Our standard dispatch timeline takes into consideration such orders for which we may have to sometimes make a new piece based on your order. However, if your order is already available with us with the desired size, we dispatch it within 3 working days from the date of successful placement of your order. Payment gateway takes 24-48 hrs. to confirm the payment to check for fraudulent transactions. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Us. Usually all orders are processed and shipped within 7working days, once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the
product. Do check the delivery timelines for each product while ordering.