Disclamer Policy

QALA ELEGANT TALES

 

General Disclaimer

The information provided by QALA ELEGANT TALES through our store, social media channels, website, and other communication platforms is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

By accessing and using our services, you accept this disclaimer in full.

 

 

Product Information Disclaimer

Handloom and Handcrafted Products

QALA ELEGANT TALES specializes in premium handloom sarees and handcrafted textile products. Please note:

  • Natural Variations: Each handloom product is unique and may have natural variations in weave, texture, color, pattern, and design. These variations are inherent characteristics of authentic handcrafted items and are not considered defects.

  • Color Representation: We strive to display product colors as accurately as possible. However, actual colors may vary slightly from images due to photographic lighting, screen settings, display calibration, and individual perception.

  • Measurements: Product dimensions and measurements are approximate. Minor variations may occur due to the handcrafted nature of our products.

  • Product Descriptions: While we make every effort to provide accurate product descriptions, specifications, and details, we do not warrant that descriptions are error-free, complete, or current.

  • Product Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

 

 

Pricing Disclaimer

  • All prices displayed are in Indian Rupees (INR) and are subject to change without prior notice

  • Prices are accurate at the time of publication but may be updated at our discretion

  • We reserve the right to correct pricing errors on our platforms

  • In case of pricing errors, we will contact you before processing the order

  • Promotional offers and discounts are subject to terms and conditions and may be modified or withdrawn at any time

 

 

No Professional Advice

The information provided by QALA ELEGANT TALES is not intended as professional advice. We do not provide:

  • Fashion consulting or styling advice (unless explicitly offered as a paid service)

  • Textile care expertise beyond general care instructions

  • Legal, financial, or business advice

  • Any form of professional consultation

Any reliance you place on information from QALA ELEGANT TALES is strictly at your own risk.

 

 

Product Care and Maintenance Disclaimer

Care Instructions

While we provide general care instructions for our handloom and textile products:

  • Care instructions are recommendations based on industry standards and may not be suitable for all products

  • We are not responsible for damage caused by improper care, washing, storage, or handling

  • Professional dry cleaning is recommended for most handloom sarees

  • Color bleeding, fading, or shrinkage may occur despite following care instructions

  • Each product may react differently to cleaning methods and environmental conditions

Wear and Tear

  • Natural wear and tear is expected with regular use of textile products

  • We are not responsible for damage caused by normal use, aging, or environmental factors

  • Handloom products may require special handling and are more delicate than machine-made textiles

 

 

Photography and Visual Content Disclaimer

Product Images

  • Product photographs are for illustrative purposes only

  • Images may be digitally enhanced for clarity and presentation

  • Actual products may differ slightly from photographs

  • Props, accessories, and styling elements shown in images are not included unless specified

  • Images may show products in idealized settings that do not reflect typical use

Social Media Content

  • Content shared on our Instagram, Facebook, and other social media platforms is for promotional and informational purposes

  • User-generated content, testimonials, and reviews represent individual experiences and may not reflect typical results

  • We do not guarantee that your experience will match those depicted in testimonials or reviews

 

 

Third-Party Links and Content Disclaimer

External Links

Our social media pages and communications may contain links to third-party websites, platforms, or services:

  • We have no control over the content, privacy policies, or practices of third-party sites

  • We are not responsible for the accuracy, legality, or content of external sites

  • Inclusion of any link does not imply endorsement by QALA ELEGANT TALES

  • You access third-party sites at your own risk

Third-Party Services

We may use third-party service providers for:

  • Payment processing

  • Delivery and logistics

  • Marketing and analytics

  • Social media management

We are not responsible for the actions, errors, or omissions of these third-party providers.

 

 

Delivery and Shipping Disclaimer

Delivery Timelines

  • Delivery timelines provided are estimates only and are not guaranteed

  • Actual delivery times may vary based on location, courier availability, weather conditions, and unforeseen circumstances

  • We are not responsible for delays caused by courier services, customs, natural disasters, or force majeure events

  • Delivery timelines do not include order processing time

Shipping Risks

  • Risk of loss and title for products pass to the customer upon delivery

  • We are not responsible for packages lost, stolen, or damaged after delivery confirmation

  • Customers are responsible for providing accurate and complete delivery addresses

  • We are not liable for failed deliveries due to incorrect addresses or unavailability of recipients

 

 

Payment and Transaction Disclaimer

Payment Processing

  • We use third-party payment gateways and processors

  • We do not store complete credit/debit card information

  • Payment security is subject to the terms and policies of payment service providers

  • We are not responsible for payment processing errors, delays, or failures caused by third-party services or banking systems

Transaction Disputes

  • All payment disputes must be resolved directly with your bank or payment provider

  • We will cooperate with legitimate dispute resolution processes

  • Fraudulent chargebacks or payment disputes may result in legal action

 

 

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

No Warranties

QALA ELEGANT TALES provides products and services on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy, reliability, or completeness of information

Liability Limitations

QALA ELEGANT TALES, its owners, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, or business opportunities

  • Personal injury or property damage arising from product use

  • Damages resulting from unauthorized access to or alteration of your information

  • Damages caused by third-party services or products

  • Any damages exceeding the purchase price of the product

Maximum Liability

Our total liability for any claim arising from your purchase or use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

 

 

Intellectual Property Disclaimer

Ownership

All content, designs, logos, images, text, graphics, and materials associated with QALA ELEGANT TALES are our exclusive property or licensed to us:

  • Unauthorized use, reproduction, or distribution is strictly prohibited

  • Product designs and patterns are protected by intellectual property rights

  • We reserve all rights not expressly granted

User Content

If you share content (photos, reviews, testimonials) with us:

  • You grant us a non-exclusive, royalty-free license to use, reproduce, and display such content

  • You represent that you have the right to share such content

  • We are not responsible for user-generated content and do not endorse views expressed by users

 

 

Social Media Disclaimer

Platform Policies

Our presence on Instagram, Facebook, and other social media platforms is subject to:

  • The terms of service and policies of those platforms

  • Platform-specific content guidelines and community standards

  • Platform availability and functionality

We are not responsible for:

  • Social media platform outages, errors, or changes

  • Content moderation decisions by social media platforms

  • Privacy practices of social media platforms

User Interactions

  • Comments, messages, and interactions on our social media pages represent individual opinions

  • We do not endorse or verify information shared by users

  • We reserve the right to remove, hide, or moderate content at our discretion

  • Abusive, offensive, or inappropriate content will be removed

 

 

Testimonials and Reviews Disclaimer

Individual Results

Customer testimonials, reviews, and success stories featured on our platforms:

  • Represent individual experiences and opinions

  • May not reflect typical results or experiences

  • Are not guarantees of similar outcomes for other customers

  • May have been edited for clarity, length, or grammar

Authenticity

While we strive to feature genuine testimonials:

  • We cannot verify all claims made in customer reviews

  • Testimonials may be incentivized through discounts or promotional offers

  • We reserve the right to select which testimonials to feature

 

 

Health and Safety Disclaimer

Allergies and Sensitivities

  • Some textile products may contain natural fibers, dyes, or materials that could cause allergic reactions

  • We are not responsible for allergic reactions or skin sensitivities

  • Customers with known allergies should inquire about product materials before purchase

  • Discontinue use immediately if irritation occurs

Safe Use

  • Products should be used as intended

  • Keep products away from fire, heat sources, and sharp objects

  • Store products properly to maintain quality and safety

  • We are not liable for injuries or damages caused by misuse or improper handling

 

 

Force Majeure Disclaimer

QALA ELEGANT TALES shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, floods, earthquakes, fires

  • War, terrorism, civil unrest, riots

  • Government actions, regulations, or restrictions

  • Pandemics, epidemics, or public health emergencies

  • Strikes, labor disputes, or supply chain disruptions

  • Power outages, internet failures, or technological breakdowns

  • Any other unforeseen circumstances beyond our control

 

 

Geographic Limitations

Service Areas

  • Our primary service area is India

  • International shipping may be available on a case-by-case basis

  • Customs duties, taxes, and import restrictions are the customer's responsibility

  • We do not guarantee availability of products or services in all locations

Legal Compliance

  • Our operations comply with Indian laws and regulations

  • Customers in other jurisdictions are responsible for compliance with local laws

  • Some products or services may not be available in certain regions

 

 

Changes and Updates Disclaimer

Policy Changes

QALA ELEGANT TALES reserves the right to:

  • Modify, update, or discontinue products, services, or policies at any time without prior notice

  • Change prices, terms, and conditions without advance notification

  • Update website content, social media presence, and marketing materials

  • Alter business operations, hours, or contact information

No Obligation to Update

  • We are under no obligation to update past information or content

  • Historical information may become outdated or inaccurate

  • Always refer to the most current version of our policies and information

 

 

Language and Translation Disclaimer

  • The official language of QALA ELEGANT TALES is English and Hindi

  • If translations are provided in other languages, they are for convenience only

  • In case of discrepancies, the English version shall prevail

  • We are not responsible for translation errors or misinterpretations

 

 

Contact Information Accuracy

While we strive to maintain accurate contact information:

  • Contact details may change without notice

  • We are not responsible for failed communications due to outdated contact information

  • Customers should verify current contact details through our official channels

 

 

No Guarantees or Promises

QALA ELEGANT TALES makes no guarantees, promises, or warranties regarding:

  • Specific outcomes or results from product use

  • Satisfaction levels or personal preferences

  • Product longevity or durability beyond normal use

  • Compatibility with specific occasions, events, or purposes

  • Resale value or investment potential of products

 

 

Severability

If any provision of this Disclaimer is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

 

 

Entire Agreement

This Disclaimer, together with our Terms and Conditions, Return Policy, and Privacy Policy, constitutes the entire agreement between you and QALA ELEGANT TALES regarding the use of our products and services.

 

 

Governing Law and Jurisdiction

This Disclaimer is governed by the laws of India. Any disputes arising from this Disclaimer shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.

 

 

Acknowledgment and Acceptance

By making a purchase from QALA ELEGANT TALES or using our services, you acknowledge that:

  • You have read and understood this Disclaimer in its entirety

  • You accept all terms, limitations, and exclusions stated herein

  • You agree to use our products and services at your own risk

  • You waive any claims against QALA ELEGANT TALES to the fullest extent permitted by law

 

 

Last Updated: November 2025

 

 

Contact Us

For questions, concerns, or clarifications regarding this Disclaimer, please contact us:

QALA ELEGANT TALES - Villa 241, Lane No. 9, Mohit Nagar, GMS Road, Dehradun, UttarakhandPhone: 9899814520Instagram: @qala_elegant_talesFacebook: Qala Elegant Tales

Business Hours: Monday to Saturday, 10:00 AM - 8:00 PM

 

 

QALA ELEGANT TALES – Where Tradition Meets Timeless Beauty

Thank you for your understanding and cooperation. We are committed to providing you with authentic handloom products and transparent business practices.